Quality Management Certificate

The DIN ISO 9001 standard sets requirements regarding the quality management system if the organisation wants to or must show its ability to supply products that satisfy the regulatory requirements where applicable, and wants to raise customer satisfaction.

The eight principles of quality management:

• Customer focus
• Leadership responsibility
• Involvement of people
• Process-oriented approach
• System-oriented management approach
• Continual improvement
• Fact-based decision making
• Mutually beneficial supplier relationships